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Set up Ocita, read your numbers, and share what you find. New here? Start with Getting started.
Start here
Getting started Set up Ocita in about fifteen minutes: create a workspace, add a brand, review suggested prompts and competitors, then read your first results. Signing in and your account How email sign-in links and Google sign-in work in Ocita, how to change your email, manage notifications and sessions, and delete your account. Setting up a brand Each step of Ocita's setup: what you're tracking, your workspace, domain detection, competitors, suggested prompts and the first check. Workspaces and switching What an Ocita workspace holds, how to move between brands and workspaces with the switcher, and how the sidebar changes with each.
Brands and prompts
Brands How to add, set up, archive, restore and delete a brand in Ocita, including its aliases, run location, engines, schedule, owner and tags. Portfolio Every brand in one table or set of cards: visibility with its range, change against four weeks, share-of-voice rank, confidence, usage and report dates. Choosing prompts How to choose and write the prompts Ocita tracks: realistic questions, topics, funnel stages, branded prompts, and how many to track. Adding and editing prompts Add prompts one at a time, by pasting, from a CSV or from suggestions; edit, pause, delete and retopic them in bulk; and read each prompt's results. Prompt templates Reuse a prompt set across brands with Ocita templates: the starter sets, placeholders, saving a brand's prompts as a template, editing and applying. Competitors and aliases Add and remove competitors in Ocita, read the share-of-voice ranking and ties, compare head-to-head, and manage the aliases that decide what counts as a mention.
Understanding your numbers
What each metric means Plain definitions of Visibility, Share of voice, Citation rate and Average position in Ocita, how each answer is scored, and where the answers come from. How ranges work Why Ocita shows a range beside every number, what a 90% range means, how it's calculated, and how to make yours narrower. Real gain, Real drop and Directional How Ocita decides a change is real, what Real gain, Real drop, Stable and Directional mean, and how tied rankings work.
Daily work
This week and the Monday digest Use This week to triage every brand after its weekly run, with keyboard shortcuts and a details panel, and what the Monday digest email contains. Activity and the run log The Activity feed of real changes, runs, budgets, report views and team events, and each brand's run log of triggers, answers, retries and failures. Answers Read every sampled AI answer behind your numbers in Ocita, filter by engine, prompt, mention and competitor, pin answers to a report and flag wrong mentions. Sources, gap analysis and the crawler check Read which domains and pages AI answers cite, use the gap analysis to find sites that cite competitors but not you, and check which AI crawlers your robots.txt allows. On-demand checks and credits Run a prompt or a whole brand now with Check now, what it costs in credits, what you get back, and how credits work in Ocita.
Reports
Reports How Ocita drafts a monthly report for each brand, what's in it, how to add notes and example answers, and how reports move from draft to shared. Sharing and exporting reports Share an Ocita report by link with an optional password and expiry, choose whether PDF and CSV can be downloaded, revoke a link, and export a PDF or CSV yourself. Branding Put your logo, color and footer on Ocita reports and shared pages, which file types work, and who can change branding.
Workspace and billing
Team and roles Invite your team to an Ocita workspace, choose Owner, Admin, Member or Viewer roles, give people the brands they work on, and transfer ownership. Plans, trial and billing How Ocita's 14-day free trial works and what happens when it ends, the Standard and Founding plans, changing plan, failed payments and invoices. Usage and answer budgets How Ocita counts answers, the 4,350 included per brand each month on Standard, setting a brand's monthly cap, and what happens when a brand reaches it. Data retention and deletion How long Ocita keeps raw answers, metrics and reports, and what's removed when you delete a brand, a workspace or your account.
Help
Troubleshooting Fixes for common Ocita problems: sign-in links, domain detection, missing results, paused or partial runs, wrong mentions, report links and PDFs. FAQ Short answers to common questions about Ocita: engines, how answers are collected, prompts, accuracy, pricing, seats, data and what isn't available yet.
Can't find it? Email support@ocita.ai, or read how Ocita measures.