Daily work
On-demand checks and credits
The weekly run is how Ocita measures a brand. Check now asks the engines again straight away, outside that schedule, and is paid from credits.
Running a check
- A whole brand: Check now at the top of Prompts, or from the brand’s row menu in Portfolio.
- One prompt: Check now in the prompt’s side panel.
The dialog shows the cost before anything runs: active prompts × the brand’s engines × 5 repeats. One prompt on four engines costs 20 credits. It also shows your balance before and after.
Members can run checks on the brands assigned to them; Owners and Admins on every brand. Archived brands and paused prompts can’t be checked.
What you get
Scheduled runs go first, and results usually arrive within an hour. When the check finishes, Activity says so, and its answers are ready to read:
- Answers, with From: Check now, lists the answers from the brand’s last 10 checks. Each is marked Check now with its date, and the usual mention, engine, prompt and competitor filters work on them.
- A prompt’s side panel shows its latest Check now answers and how many mention the brand, below that week’s numbers.
- The run log lists the check as On-demand, with how many answers completed. Click it to read them.
Check now answers are kept apart from the weekly ones, so a check can’t change the brand’s metrics, ranges or trend, can never cause a Real gain or Real drop, and doesn’t appear in reports. Those come from the weekly runs, which ask the same prompts in a steady way each week. See How ranges work.
When a check won’t run
- Not enough credits: the dialog says so. Buy credits under Usage and billing.
- Runs paused: if runs are paused for maintenance or the daily spending limit, the check is refused and no credits are taken.
- Trial ended, payment failed or brand archived: the check doesn’t start and no credits are taken. The run log and Activity say why. See Plans, trial and billing.
Credits
One credit pays for one answer. Credits belong to the workspace, and they don’t expire. They pay for:
- Check now, always.
- Weekly answers past a brand’s included answers for the month: up to its monthly cap, and past the cap if the brand is set to keep running on credits. See Usage and answer budgets.
Owners and Admins can buy credit packs under Usage and billing, with Buy credits. Nothing bills automatically; you confirm each pack and pay through Stripe.
| Pack | Price |
|---|---|
| 2,500 answers | $39 |
| 10,000 answers | $129 |
| 25,000 answers | $279 |