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Workspaces and switching

A workspace holds your brands, your team, your branding and your billing. Everyone in it sees the same brands, within what their role allows. Seats are unlimited on every plan.

The switcher

The switcher sits at the top of the sidebar and shows where you are: your workspace, or one brand. Open it by clicking it or pressing ⌘K (Ctrl+K on Windows).

• Workspace: choose your workspace to see This week, Activity, Portfolio, Reports and Templates across every brand.
• Brands: choose a brand to see its own pages. Your favorites come first, then brands with something to review. Type to search by name or domain.
• Add brand: Owners and Admins can start a new brand from here.

The sidebar

What the sidebar lists depends on the scope.

In the workspace: This week, Activity, Portfolio, Reports and Templates, then a Workspace group with Team, Branding, Usage and billing, and Integrations. Integrations isn’t available yet; the page lists what’s planned.

In a brand: Overview and Activity, then Tracking (Prompts, Answers, Competitors, Sources) and Deliver (Reports, Brand settings).

To mark a brand as a favorite, use the star on its Overview.

Belonging to more than one workspace

You can be a member of several workspaces, each one by invitation. Other workspaces you belong to appear in the switcher with Switch beside them. Switching reloads everything for that workspace and opens its This week. Your role can differ from one workspace to the next.

Each person can have one workspace on a free trial at a time. See Plans, trial and billing.

Deleting a workspace

An Owner can delete the workspace from Team, under Danger zone, with Delete workspace. Type the workspace’s name to confirm. This deletes every brand with its history and reports, stops its shared links, removes everyone’s access and cancels the subscription. Everyone keeps their own account and any other workspaces. It can’t be undone. Someone left with no workspace is taken to set up a new one, and can still open Account from there to change their details or delete their account.

When the last member deletes their account, the workspace is deleted with them in the same way. See Data retention and deletion.