Start here
Signing in and your account
Ocita has no passwords. You sign in with a link sent to your email, or with Google.
Signing in with an email link
- Go to Log in and enter your work email.
- Choose Continue with email. We send a sign-in link.
- Open the link in the email.
Each link works once, for 15 minutes. If it has expired, ask for a new one from the same page. You can resend after 30 seconds, or choose Use a different email.
To stop misuse, sign-in emails are limited to 5 an hour for each address.
Signing in with Google
If Continue with Google shows on the sign-in page, you can use your Google account instead of an email link. Your account shows which methods you’ve used under Account, in Sign-in methods.
New accounts
Starting from Start free trial, or signing in for the first time, creates your account and takes you to setup. If you were invited, the invite link takes you to the right workspace instead. See Team and roles.
Your account settings
Open the account menu at the bottom of the sidebar and choose Account. Changes save as you make them.
- Photo: upload one to show next to your name. SVG, PNG, JPEG or WebP, up to 2 MB.
- Name
- Email: changing it sends a confirmation link to your current address first, then a link to verify the new one.
- Sign-in methods: shows whether you’ve used an email link, Google, or both.
Email notifications
These apply to you only.
| Setting | What it sends | Starts |
|---|---|---|
| Weekly digest | A Monday email with the brands that moved outside their range | On |
| Real changes on my brands | An email when a brand you can see moves outside its range | On |
| Failed runs | When an engine misses a run on one of your brands | On |
| Report viewed | When someone opens a report you shared | Off |
| Budget warnings | When a brand reaches its monthly answers | Off |
Each brand can also be left out of the digest, or have its alerts turned off, in Brand settings. See This week and the Monday digest.
Sessions
A sign-in lasts 7 days. Active sessions lists the browsers and devices you’re signed in on. You can sign out of one, or choose Sign out everywhere else. To sign out here, choose Log out in the account menu.
Deleting your account
Under Danger zone, choose Delete account and type your email to confirm. This removes you from every workspace and can’t be undone.
- If you’re the only Owner of a workspace that has other members, make someone else Owner first. See Team and roles.
- A workspace where you’re the only member is deleted with you, including its brands, history, reports and files.
Data retention and deletion explains what’s removed and when.