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FAQ
Which AI engines does Ocita track?
ChatGPT, Gemini, Google AI Mode and Google AI Overviews. Others, such as Perplexity, Claude and Copilot, aren’t tracked.
How are answers collected?
From what each engine’s own app shows, or for AI Overviews, Google’s results page, collected through a data provider from the country you set. Each prompt is asked several times a week, spread across the week. See How Ocita measures.
Will my numbers match what I see in ChatGPT?
Not exactly. Consumer apps add memory and personalization, and one person sees one answer. Ocita samples each prompt repeatedly to show the overall pattern, with a range for how much it varies.
Why is there a range beside every number?
Because engines don’t give the same answer twice. The range shows how far the number could reasonably move from sampling alone. See How ranges work.
Why did my visibility move but Ocita says there’s no real change?
The move is inside the normal range. Ocita only calls a change real when this week’s range clears the previous four weeks. See Real gain, Real drop and Directional.
How many prompts should I track?
Around 25 to start, up to 50 active per brand. At least 20 are needed for a Stable number. See Choosing prompts.
Can I track competitors?
Yes, up to 8 per brand, with share of voice, rankings with ties, and head-to-head by prompt. See Competitors and aliases.
How often does Ocita run?
Weekly. You can also run a check now from credits. Daily runs aren’t available.
How much does it cost?
Standard is $49 per brand a month. Founding is $149 a month for up to 10 brands. Every workspace starts with a 14-day trial, no card needed. See pricing and Plans, trial and billing.
Do I pay per seat?
No. Seats are unlimited on every plan.
Can people outside my team see reports?
Yes, through a share link, with an optional password and expiry. They don’t need an account. See Sharing and exporting reports.
Can I export my data?
Reports export as PDF and as CSV tables, and Sources exports a CSV of cited domains.
Is there an API or integrations?
Not yet. Integrations such as GA4, Slack and Looker Studio, an API and webhooks are planned. The Integrations page in the app lists them.
Does Ocita suggest what to change?
Not yet. Ocita shows where you appear, who’s cited instead and which sites cite competitors but not you. It doesn’t write recommendations or content.
How long is my data kept?
Full answer text for 13 months; scores and metrics for the life of the brand. See Data retention and deletion.
Where is my data stored?
On Cloudflare and in a Postgres database hosted by PlanetScale. Security lists every provider and what each receives.
What do these terms mean?
The glossary defines AI visibility, share of voice, citation rate, sampling, ranges, AI crawlers and more.